The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked. hero-video Merchant Video What is the difference between single layer and double layer sandals? Both sandals have arch support. Double-layer sandals have an extra layer that raises the heel of the sandal 5/16th of an inch. Double layer for anyone who have high arches or wear insoles. What if I’m in-between sizes? Our sizing chart takes half sizes into consideration for our styles that use the layered construction range, but if you find yourself in between sizes, then we suggest sizing down. For numbered sizes, if you are half-size, we suggest sizing down. How do I break in my sandals? Customers reported wedging a tennis ball or water bottle under the straps overnight helps them stretch. Wearing socks will help protect your skin while the straps mold to your foot. Start with 5 mins & work your way up, allowing your feet to adjust. How do I clean my sandals? Some customers have reported that wiping down their sandals with a damp cloth and light soap is helpful. Please be aware Rainbow Sandals Agreement does not cover water damage or delamination of layers that is the result of cleaning your sandals. My leather sandals got wet, what should I do? Make sure the sandals dry entirely out of the sun to make sure the leather doesn’t get brittle and crack. You may find them curl up after they dry in direct sunlight or extreme heat. With continued use, they should flatten out and get back to normal.